Withdrawal
Right of withdrawal
Your 14-day statutory right when you buy Find Your Table as a consumer in the European Union.
Last updated: August 2026 (version 2026-08-01)
Who this applies to
If you are a consumer in the European Union and you bought a paid plan through this website, you have a statutory right to withdraw from the contract within 14 days, without giving any reason and without penalty. This right is separate from our Refund Policy and applies even where that policy would not offer a refund.
The period
The 14 days run from the day the contract is concluded — the day your payment completes and the plan is unlocked for your event. To meet the deadline it is enough that you send your withdrawal before the period expires.
How to withdraw
Any unequivocal statement is enough. You can:
- use the online withdrawal form on this website — it records your request with the date and time and sends you a confirmation;
- email support@findyourtable.app with a clear statement that you are withdrawing;
- write to the postal address in our Legal Notice;
- use the model withdrawal form below (you are not obliged to).
Service starting during the withdrawal period
Find Your Table is a service, and most customers want it to start immediately — that is the point of buying it before an event. So at checkout we ask you separately, with an unticked box, to request that performance begin before the 14 days are over.
Requesting that does not take your withdrawal right away, and opening your dashboard does not end it either. What it does is this: if you withdraw after performance has begun, you may be asked to pay a proportionate amount for what was already provided, calculated against the total price. If you withdraw before performance begins, you pay nothing.
Your withdrawal right ends only once the service has been fully performed, and only where that full performance began with your prior express request and with your acknowledgement that the right would then be lost.
Effects of withdrawal
If you withdraw, we reimburse all payments received from you, less any proportionate amount described above, without undue delay and no later than 14 days after the day we are informed. We use the same means of payment you used, and the reimbursement costs you nothing.
Business customers
The statutory right of withdrawal is a consumer right. Venue Edition and negotiated business arrangements are governed by their proposal or written agreement.
Contact
XPIT L.L.C · support@findyourtable.app · +1 267-787-2969. Our full postal address is on the Legal Notice page.
Withdraw online
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract. You are not obliged to use it — any unequivocal statement is enough.
To: XPIT L.L.C 34 N Franklin Ave Ste 687 #5110 Pinedale, WY 82941 United States support@findyourtable.app +1 267-787-2969 I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service: Ordered on (*) / received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date: (*) Delete as appropriate.
